Shipments and returns
Time of delivery and packaging:
The preparation of the order with its respective packaging will be a maximum of 48 hours. With rare exceptions, this period will not be longer than 24/48 hours, from there, you will have the package at your home in 24 hours or less if you choose Correos Express, from Monday to Thursday before 2:00 p.m., if you make the Order after 2:00 p.m., you will receive it at 48 hours and if it is done from Thursday (from 2:00 p.m.) to Sunday, the package will be delivered on Tuesday, as long as it is a business day. If you choose Certified Mail, this shipment may take 2 to 3 business days. We also have at your disposal PuntoPack delivery with the Mondial Relay guarantee. This shipping method is the cheapest and has a great advantage, since you can pick up your shipment at the time that best suits you without having to keep an eye on the delivery person. The transit of this shipment can be from 3 to 5 business days.
Peninsula and Balearic Islands prices:
Correos España: From € 3.80 + VAT (21%) = € 4.60 New rate for certified post January 2022. Shipping transit 48/72 hours.
CorreosExpress: Shipping from € 5 VAT included. Shipping transit 24 hours.
Delivery in PUNTOPACK: From € 3.76 VAT included. Transit 3/5 business days
Prices for International Shipping:
We ship to anywhere in the world, the best way to calculate the cost of shipping is by registering on our website, with information of your shipment and add the product you wish to cart, this will automatically calculate the cost shipping.
Returns:
Returns that are made with its own packaging and executed within a period of 24 hours from its receipt , it exceeded that time will not accept any returns will be accepted. The postage of returns also borne by the buyer , we will assign a carrier to pick up for the return at the lowest possible cost to the customer.
Breaks:
If you receive a package in which the content has been damaged during shipping , the customer must notify us in the shortest time possible and during the 24 hours of receipt , in this case the customer will be refunded the full amount the broken or defective ALWAYS aND BE CHOSEN wHEN tHE CARRIER transportation system, get a little more expensive piece but is fragile and gets broken return the full amount of the part. The jewelry pieces are not at risk of strain at which the carrier is at the customer depending on the needs of each one @.
For more information contact us directly at info@tiendasduarte.com.